Computer & Network Systems Administration Performance Measures

CNSA Program Performance Measures

Internal Key Performance Indicators (SOURCES: Internal data collections, and Post-Graduate Surveys)

Note: CNSA is the abbreviation for Computer and Network Systems Administration; a two-year associate degreed program of study.

Key Performance Indicators

Class '11 Class '12 Class '13 Class '14 Class '15 Class '16
Progression Rate 63.3% 64.0% 52.2% 69.0% 76.0% 79.2%
Graduation Rate 60.0% 64.0% 52.2% 62.1% 64.0% 70.8%
Post Graduate Survey Response Rate 75.0% 87.5% 75.0% 100% 84.4% Pending
Placement Rate 100% 100% 88.9% 100% 85.7% Pending
Employed Full Time Within Major 66.7% 71.4% 77.8% 72.2% 78.6% Pending
Employed Full Time Outside Major 25.0% 14.3% 0.0% 22.2% 7.1% Pending
Graduate Satisfaction Excellent Adequate Excellent Excellent Good Pending
Rate to Respondents to Salary Inquiry 41.7% 21.4% 66.7% 55.6% 64.3% Pending
Annual Median Starting Salary $35,800 $29,500 $24,500 $32,500 $37,500 Pending
Reported Hourly Rate $17.21 $14.18 $11.78 $15.63 $18.03 Pending
Reported Salary Range (Lowest-Highest) $25,000-


  • Progression Rate reflects the continuous term-to-term persistence rate for certificate programs and the fall-to-fall retention rate for associate degree programs.
  • Graduation Rate reflects the number of freshmen who were officially enrolled in the fall semester and earned a certificate or degree within the expected timeframe.
  • Post Graduate Survey an annual on-line post graduate survey utilized by the college to gather vital information regarding career placement, starting salary, and level of satisfaction. 
    • Post Graduate Survey Response RatePercentage of Graduates who responded to the Post-Graduate Survey. 
    • Placement Rate is the percent of graduate survey respondents who reported being employed or continued their education on a full-time basis.
    • Employed Full Time within Major - Percentage of graduates who reported being employed full-time within their field of study.  
    • Employed Full Time outside Major - Percentage of graduates who reported being employed full-time outside their field of study.
    • Graduate Satisfaction is the median graduate survey response evaluating the level of preparation for workforce entry (based on a 5-Item Likert Scale).
    • Rate of Respondents to Salary Inquiry - Percentage of Annual Post Graduate Survey respondents who returned salary information.
    • Annual Median Starting Salary is based on the graduate survey response to the request to identify a starting salary from a range of options. This graph shows the median first year annual salary. All calculations are based on the respondent’s self reported first year annual income. 
    • Reported Hourly Rate - determined by dividing the reported median salary by the number of hours in a traditional full-time work week (40), then the number of weeks in a year (52). 
    • Reported Salary Range -  Beginning with “less than $20,000” and increasing in $5,000 increments (i.e. $20,000-24,999) and ending with “more than $70,000, graduate survey respondents selected their 1st year annual salary range.