Computer & Network Systems Administration Performance Measures

CNSA Program Performance Measures

Internal Key Performance Indicators (SOURCES: Internal data collections, and Post-Graduate Surveys)

Note: CNSA is the abbreviation for Computer and Network Systems Administration; a two-year associate degreed program of study.


Key Performance Indicators

Class '17 Class '18 Class '19 Class '20 Class '21 Class '22
Progression Rate 95.8% 69.6% 59.3% 76.0% 65.2% 63.0%
Graduation Rate 91.7% 60.9% 51.9% 72.0% 60.9% 55.6%
Post Graduate Survey Response Rate 77.3% 89.0% 93.0% 86.0% 80.0%
Placement Rate 100% 100% 100% 96.0% 92.0%
Employed Full Time Within Major 82.4% 92.0% 85.0% 96.0% 92.0%
Employed Full Time Outside Major 17.6% 8.0% 0.0% 4.0% 0.0%
Graduate Satisfaction Excellent Excellent Excellent Good


Rate to Respondents to Salary Inquiry 70.5% 84.0% 72.7% 87.5% 90.9%
Annual Median Starting Salary $37,500 $42,500 $42,500 $42,500 $47,500
Reported Hourly Rate $18.03 $20.43 $20.43 $20.43


Reported Salary Range (Lowest-Highest) $30,000-













  • Progression Rate reflects the continuous term-to-term persistence rate for certificate programs and the fall-to-fall retention rate for associate degree programs.
  • Graduation Rate reflects the number of freshmen who were officially enrolled in the fall semester and earned a certificate or degree within the expected timeframe.
  • Post Graduate Survey an annual on-line post graduate survey utilized by the college to gather vital information regarding career placement, starting salary, and level of satisfaction. 
    • Post Graduate Survey Response RatePercentage of Graduates who responded to the Post-Graduate Survey. 
    • Placement Rate is the percent of graduate survey respondents who reported being employed or continued their education on a full-time basis.
    • Employed Full Time within Major - Percentage of graduates who reported being employed full-time within their field of study.  
    • Employed Full Time outside Major - Percentage of graduates who reported being employed full-time outside their field of study.
    • Graduate Satisfaction is the median graduate survey response evaluating the level of preparation for workforce entry (based on a 5-Item Likert Scale).
    • Rate of Respondents to Salary Inquiry - Percentage of Annual Post Graduate Survey respondents who returned salary information.
    • Annual Median Starting Salary is based on the graduate survey response to the request to identify a starting salary from a range of options. This graph shows the median first year annual salary. All calculations are based on the respondent’s self reported first year annual income. 
    • Reported Hourly Rate - determined by dividing the reported median salary by the number of hours in a traditional full-time work week (40), then the number of weeks in a year (52). 
    • Reported Salary Range -  Beginning with “less than $20,000” and increasing in $5,000 increments (i.e. $20,000-24,999) and ending with “more than $70,000, graduate survey respondents selected their 1st year annual salary range.