Director, Residence Life and Housing

Job Title: Director, Residence Life and Housing

Department: Division – Student Services

Position Status: Full-Time, live on

Directly Reports To Vice President of Student Services

Classification: Exempt

The Director of Residence Life and Housing provides leadership and supervision for all functions of College housing and residence life.  The director is responsible for the overall vision and administrative direction for the residential experience of approximately 700 students including housing, residential living, conduct, and behavioral intervention. The Director is a 12-month, full-time live-on professional who supervises all Residence life Staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Serve as the chief housing officer with responsibility for all housing processes including maximizing/managing the residential population and facilitating data management
  • Hire, train, support, evaluate, and directly supervise the Residence Life staff
  • With the Vice President of Student Services, coordinate the implementation of student conduct and community standards education while serving as a hearing officer, as needed
  • Ensures fiscal responsibility and accountability by coordinating the annual budget, authorizing expenditures, and maintaining overall budget control
  • Ensures the development of an environment that fosters student development and enhanced educational opportunities through the promotion of programs, active support of leadership opportunities, and support of student development opportunities
  • Ensures the enforcement of all residence hall policies and procedures, with a special emphasis on safety and security
  • Collaborate closely with the Maintenance, Custodial Services, Security, and other departments to ensure a well-maintained, safe, and comfortable residential community
  • The Director of Residence Life oversees all functions of TSCT-sponsored housing, programs, and services, and is a live-in employee overseeing crisis management and response, residential programming, and community development
  • The Department has an on-call schedule and duties may require evening, overnight, and weekend hours
  • Develop, coordinate, and implement processes for all phases of student housing selection and assignment, including roommate conflict resolution and mediation processes
  • Oversee internal and external communication related to the opening and closing of residence halls, housing selection, and housing assignment processes
  • Coordinate evaluation and assessment of the department’s programs, services, policies, and procedures
  • Oversee and participate in departmental and college-wide meetings and committees, as necessary or assigned
  • Serve as a resource after-hours for student concerns, facilities concerns, and crisis management
  • Maintains accurate records of all residential keys for the college

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • A minimum of five years of progressive leadership experience in residence life or other student affairs/development area required
  • Previous supervisory experience is also required
  • Experience in establishing and maintaining collaborative working relationships within a college setting is necessary
  • Master’s degree in college student personnel, higher education administration, or related field required

ESSENTIAL SKILLS

  • Demonstrate an appreciation for the unique mission of this two-year technical college
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and confidentially, with discretion
  • Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
  • Demonstrated commitment to contribute to a safe work environment
  • Encourage and contribute to a positive and engaging work environment
  • Analyze situations accurately and adopt an effective course of action
  • Compose difficult correspondence and reports independently.
  • Deal with constant interruptions
  • Independently make decisions and solve problems.
  • Interpersonal skills using tact, diplomacy, and courtesy.
  • Interpret and apply campus rules and policies.
  • Maintain composure during stressful and urgent situations.
  • Meet schedules, deadlines, and timelines

Conditions of Employment

Thaddeus Stevens College of Technology is a residential, two-year technical college that serves economically disadvantaged as well as tuition-paying students. The College prepares students for skilled employment in a diverse, ever-changing workforce and for full, effective participation as citizens of the community, the Commonwealth, and the nation. Committed for over a century to lifelong learning, inclusiveness, and community outreach, Thaddeus Stevens College of Technology dedicates itself to the development of Pennsylvania's technical workforce.  For information about the College, visit www.stevenscollege.edu.

Work Environment: This job operates in a professional office environment and routinely uses standard office equipment such as a computer, phone, and copier. This position may be designated as "Essential" and/or the employee may be required to provide a means to be contacted during non-duty hours for emergencies. In the event of a campus emergency, special event, closure to maintain campus safety or building operations, this position may be required to work outside of regularly scheduled hours.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing and movement is required. Conditions may require walking, stooping, bending, reaching, climbing, pushing, pulling, lifting and carrying (less than or equal to 20 pounds). Dexterity to handwrite and manipulate computer keyboard and mouse, ability to talk, listen and speak clearly on telephone and in person.

Application Process: Application materials must include a cover letter and a current resume. Send applications to Heather Burky, Attention: Director of Residence Life, Thaddeus Stevens College of Technology, 750 East King Street, Lancaster, PA 17602 or For best consideration, materials should be submitted by December 8, 2023.  

Thaddeus Stevens College of Technology is an Affirmative Action and Equal Employment Opportunity Employer. Thaddeus Stevens College of Technology (the “College”) does not discriminate in its educational programs or employment practices based on race, color, national origin, sex, sexual orientation, gender identity, disability, age (as applicable), religion, ancestry, veteran status, or any other legally protected classification.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.